Exam Prep
Revise IT from Amsys
Exam Prep Guide

Guides
Integrating a Mac in a Windows Environment 
Managing multiple Macs in an Enterprise Environment
What to do before buying/selling Apple devices?

Textbooks Used
macOS Support Essentials 10.12
OS X Support Essentials 10.11
OS X Support Essentials 10.10
OS X Support Essentials 10.9
OS X Support Essentials 10.8

ADDITIONAL LINKS

Terminal Commands

Terminal Commands – Basic
Terminal Commands – Part 2
Terminal Commands – Part 3
Configuring/Troubleshooting OS X Using Command Line

iCloud & Apple ID

Video on Apple ID & iTunes
Video on iCloud
Video on Apple ID in the Enterprise
Setup iCloud
iCloud for Windows
iCloud Storage & Backup
iCloud Security & Privacy
iCloud Storage Upgrade & Downgrade
Create and Manage Apple IDs
Apple ID FAQ
Forgotten Apple ID password
iCloud

Troubleshooting

macOS & iOS IT Tool List
Creating multi-OS Install Disk

Server

Making a case for OS X Server
Configuring your own SVN Server

Keychain Access

Resetting Keychains
iCloud Keychain FAQ

Security

Enterprise FileVault
OS X and iOS troubleshooters toolkit

File System

File Type

Data Management

Restoring the Full system from Time Machine Backup
Can’t backup or restore your Mac using Time Machine

Networking

Well known TCP & UDP Ports

System Management

Resetting the SMC
Updating your Firmware
How to reset NVRAM on your Mac